NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

Answer Total
Very Good 315
Good 49
Neither Good Nor Poor 10
Poor 8
Very Poor 7
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Saw the doctor at my appointment time. She dealt with my issue , listened to me explain everything relating to my issue, we came to a mutual decision about what to do. She was professional, approachable, making the whole visit a positive experience. Friday 31 July 2026
Your team of staff has a good customer service relationships, Saturday 25 July 2026
They have always given a very good service, when I speak to other people about their GP services it makes me realise how lucky I am being with Heywood Health Centre. Tuesday 21 July 2026
Always the same no hassle very polite and professional Friday 26 June 2026
Got my appointment on the day doctor was very through and explained everything also got a referral which was very quick so was very pleased thanks to all the staff. Thursday 25 June 2026
As with all my visits and treatment at Heywood Health, I always receive excellent care, and advise, during this particular visit, I was reassuring by the Doctor, and he outlined a plan to help me, with my current illness, thank you. Thursday 25 June 2026
Really happy with my Doctor, and my ongoing treatment. Thursday 25 June 2026
I felt very listened to and taken seriously in a practical and thoughtful way. Thursday 25 June 2026
I find the staff from start to finish very professional Thursday 25 June 2026