You can order your repeat prescriptions by:

• Using the NHS App or Patient Access 
• By completing your re-order slip and posting it through the surgery letterbox
• Or email us at gmicb-hmr.heywoodhealth@nhs.net with your name, date of birth/ address and medication request.
• To nominate/change your pharmacy, please let us know via email

We do not take repeat prescription requests over the telephone. 

Please allow 2 working days for prescriptions to be processed and ready for collection. We advise to order 7-9 days before your medication runs out.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• By using the NHS app
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

For any medication queries, please contact us via email or phone reception.

Take it to the pharmacy you got it from or bring it in to the surgery.

Do not put it in your household bin or flush it down the toilet.

Find out more about prescription charges on nhs.uk.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

• Send us a non-urgent query via Patchs
• Phone us after 10am

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains

They can also advise on medicine that you can buy without a prescription.

> Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.